Cancellation Policy

Appointment Rescheduling

At Akashic Healing & Tarot Card Reading, we value your time and understand that circumstances may arise that require you to cancel or reschedule your appointment. We have implemented the following cancellation policy to ensure fair treatment for all clients and to maintain our scheduling efficiency.

Standard Cancellation Policy

For all services (Regular and Priority Akashic Record Readings, 30 and 60-minute Tarot Card Readings, and Ashati Healing):

Please note: We do not offer refunds once a session has been booked. All payments are final. However, we do allow for rescheduling your appointment under the following conditions:

  • Rescheduling: You may reschedule your session up to two (2) times. If you are unable to attend the session after two reschedules, the appointment will be considered cancelled and the session fee will be forfeited.
  • 24+ Hours Notice: To reschedule at no additional cost, you must notify us at least 24 hours before your scheduled appointment.
  • Less than 24 Hours Notice: Rescheduling with less than 24 hours' notice, or failure to show up for your scheduled appointment, will result in the forfeiture of the session fee.

For more detailed terms and conditions, please refer to the specific payment pages on Razorpay when booking your session.

How to Reschedule

To reschedule your appointment, please:

Please note that rescheduling requests are only considered valid once you receive a confirmation from us.

Late Arrivals

If you arrive late for your appointment, your session will still end at the scheduled time, and you will be charged the full session fee. We maintain this policy out of respect for both our practitioners and other clients.

Emergency Rescheduling

We understand that genuine emergencies can occur. In cases of serious illness, family emergency, or other extraordinary circumstances, we may allow you to reschedule your session even with less than 24 hours' notice, at our discretion. Please contact us as soon as possible to discuss your situation.

Package Sessions and Pre-paid Services

If you've purchased a package of sessions or pre-paid for multiple appointments:

  • The standard rescheduling policy applies to each individual session within the package
  • A missed session or late rescheduling will result in the forfeiture of that session from your package
  • Package sessions must be used within six months of purchase unless otherwise specified

Online Sessions

Our rescheduling policy applies equally to both in-person and online sessions. For online sessions, it is your responsibility to:

  • Test your technology setup in advance of the appointment
  • Ensure you have a stable internet connection
  • Be in a quiet, private space for the duration of the session

Technical difficulties on your end that prevent the session from taking place will be treated as a regular appointment and subject to our standard cancellation policy.

Practitioner Cancellations

In the rare event that we need to cancel your appointment due to illness, emergency, or unforeseen circumstances:

  • We will notify you as soon as possible
  • You will be offered the option to reschedule your session
  • If appropriate, we may offer a complimentary service addition to your rescheduled appointment as compensation for the inconvenience

Refund Policy

As per our standard policy, we do not offer refunds once a session has been booked. All payments are final. We focus exclusively on providing rescheduling options to ensure you receive your session at a convenient time.

Changes to This Policy

We reserve the right to modify this cancellation policy at any time. Any changes will be posted on our website and will apply to appointments booked after the posting date.

Contact Us

If you have any questions or concerns regarding our cancellation policy, please contact us at [email protected].